Why Hair Brands Knowingly Make False Claims and Get Away With It

Hair care advertising showing exaggerated marketing claims on television

Hair Brands Lie on Purpose and They Know Exactly What They’re Doing

The beauty and hair industry loves to present itself as innovative, science driven and consumer focused. Laboratories, white coats, clinical language and so called breakthrough technologies dominate the messaging. But behind that polished facade sits a much less glamorous truth. Many hair brands knowingly make false or misleading claims, fully aware that if regulators ever step in, the financial consequences will be insignificant compared to the profits already made.

This is not a misunderstanding of science. It is not a communication problem. It is a deliberate business decision.

In the cosmetic industry, especially in hair care, marketing moves far faster than regulation. Brands launch products with spectacular promises, flood the market with advertising, secure influencer partnerships and shelf space, and shape consumer perception long before any authority has the time or capacity to intervene. By the time a claim is questioned, the campaign has already done its job.

And if a fine eventually arrives, it is simply absorbed as part of the marketing budget.

Hair care is particularly vulnerable to this strategy because hair itself is poorly understood by the general public. Hair looks alive, reacts to products, changes texture and shine, yet biologically it is dead material. It cannot heal, regenerate or repair itself. Any claim suggesting biological repair or internal regeneration is, by definition, false. Brands know this. Scientists know this. Regulators know this. And yet these claims appear on bottles, advertisements and websites every single day.

Words like repair, rebuild, heal or restore from within are not accidental. They are carefully chosen because they trigger emotion rather than understanding. Damage is framed as something hidden and invisible, something happening inside the hair fiber, something only a specific product can fix. The consumer is pushed into a position of anxiety. If you cannot see the damage, how do you know it is not there. And if you do not use the product, are you quietly ruining your hair.

This is not education. It is psychological pressure.

What makes this even more problematic is that many of these claims are not outright fabrications, but strategic distortions. A temporary cosmetic effect becomes a permanent transformation in the wording. A surface level coating is described as structural improvement. A laboratory test under extreme conditions is presented as proof of real life results. The science exists, but it is selectively framed to support a narrative that sells.

From a financial standpoint, the logic is brutally simple. A global hair brand can generate tens or hundreds of millions in revenue from a successful product launch. Regulatory fines, when they happen at all, are often a fraction of that. Even forced changes in wording rarely undo the success. Consumer memory is short, and the emotional promise lingers far longer than a legal correction buried in a press release.

This system also explains the uncomfortable silence within the professional world. Hairdressers, educators and influencers are often the last link in the chain, repeating claims they did not create but benefit from. Brand sponsored education, free products, visibility and financial incentives all rely on alignment. Questioning the narrative comes at a cost, and many choose convenience over confrontation.

Over time, marketing language becomes normalized. Clients repeat it. Professionals repeat it. Eventually, it sounds like truth simply because it is familiar.

Regulation is structurally ill equipped to keep up. Cosmetic authorities are reactive by nature. They intervene after harm is suspected, after complaints are filed, after campaigns are already over. Brands are fully aware of this delay and exploit it. Marketing innovation is fast, aggressive and emotional. Regulation is slow, careful and cautious. The imbalance is obvious and highly profitable.

Perhaps the most damaging consequence is how this culture reshapes consumer perception. When people say, but it works for me, they are not lying. Hair can feel softer, look shinier, behave better. Cosmetic products are excellent at creating immediate, visible effects. The problem is not that products do nothing. The problem is that what they do is consistently misrepresented.

A smoother surface is not repair. Shine is not health. Manageability is not regeneration.

By blurring the line between cosmetic effect and biological reality, the industry erodes trust. Honest brands struggle to compete with louder promises, and consumers lose the ability to make informed decisions.

The uncomfortable truth is this. Many hair brands do not lie despite the fines. They lie because the system allows it. The risk is low, the reward is high, and accountability arrives too late to matter.

Until consumers become more critical, professionals more independent and regulation more decisive, this cycle will continue. Not because it is right, but because it works.

And in today’s hair industry, what works in marketing is often valued far more than the truth.

Alexandre Gilbert 13.01.2026

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